Delivery and Returns

Orders placed before 1:30pm Monday-Friday will be sent out the same day and will otherwise be dispatched the next working day, to the postal address you have given in your order. These will arrive within a 2-4 working day window and are sent by Royal Mail Tracked 48. Next Day Delivery is sent by DPD. Please note during sale periods that there could be a delay to shipping by 2-3 days.

UK Shipping

  • Royal Mail Tracked 48 – £5.00
  • Next Day Delivery – £9.00

Currently we are not able to ship to EUROPE (excluding Ireland) but hope to resume as soon as we are able.
Deliveries outside of the UK may be subject to import taxes and additional charges for which you are solely responsible. Please note that we have no control over these charges and cannot predict their amount.

Rest of World Shipping

We deliver to the Rest of the World using DHL where the price is given according to the weight of the parcel.

Delivery in 5 to 10 working days

 

Christmas Delivery – Cut Off Times

 

Royal Mail

Sat 18th December – 2nd class/  2nd class signed/ RM 48

Tue 21st December – 1st class/ 1st class signed for/ RM 24 / RM 48 tracked

DPD

Thurs 23rd December – Next Day Delivery

 

How to make a return

Please place the item back in the muslin pouch, which must then in turn be placed back in an envelope and return to:

The Brand Hanger
c/o If Only If
The Blitzer Building, Advance One
Third Avenue
Bletchley
MK1 1DR

Please include your return slip – if you don’t have these just include details of your name & order no. When returning your item(s), we recommend that you send any returns or exchanges by recorded delivery which must be paid for by you.

 

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